JOIN MASA TEAM

At MASA Trading, we're not just about business—we're about building a vibrant, innovative, and supportive environment where everyone has the opportunity to grow. We believe that the success of our company starts with the talent, passion, and creativity of our team. 

Whether you’re looking to launch your career or take it to the next level, we offer a range of exciting opportunities for individuals who share our commitment to excellence, collaboration, and innovation. Together, we work toward a common purpose: creating solutions that make a meaningful impact.

Explore our current job openings and discover how you can be a part of our dynamic team!

Sales Man

We’re looking for an experienced and well-organized Salesman to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues by keeping schedules and providing feedback, documentation and information.

Responsibilities

  • Serves customers by selling products and meeting customer needs.
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.

Requirements and Experiences

  • Proven experience in sales; experience as a sales other administrative positions will be considered a plus.
  • Very Good computer skills (MS Office).
  • Proficiency in English, Arabic speakers are Preferred.
  • Well-organized and responsible with an aptitude in problem-solving.
  • Excellent verbal and written communication skills.
  • A team player with high level of dedication.
  • BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.
  • Having UAE driving license.
  • Having Experience in UAE Market.

Customer Service

Main Job

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Requirements and Experiences

  • Nationality: Arab, Required language (Arabic – English)
  • High school diploma or equivalent.
  • Proficient in relevant computer applications.
  • Knowledge of customer service principles and practices.
  • Knowledge of call center telephony and technology.
  • 2-3 Years’ experience in a call center or customer service environment.
  • Good data entry and typing skills.
  • Knowledge of administration and clerical processes.

Key Competencies and Skills

  • Verbal and written communication skills.
  • Listening skills
  • Problem analysis and problem solving.
  • Customer service orientation.
  • Organizational skills.
  • Attention to detail.
  • Judgment.
  • Adaptability.
  • Team work.
  • Stress tolerance.
  • Resilience.

Apply for our opening vacancies








    Posted 3 weeks ago

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East.

    Alongside an ever-expanding local presence, MASA has a global footprint spanning across 40+ countries.

     

    Hiring for the following Vacancy:

    Position Title: Sales Director – KSA Location: Riyadh, KSA Preferred Experience: 12-15 years of senior sales experience, ideally in air conditioning, home appliances, or related industries  

    Key Responsibilities:

    • Develop and implement sales strategies to expand brand presence in the KSA air conditioning and home appliances market, driving growth
    • Achieve and exceed revenue and sales targets through strong leadership and strategic vision
    • Manage and grow the customer base across channels, building strong relationships with distributors, retailers, and key clients and other stakeholders
    • Lead contract negotiations and promotions with key customers to ensure long-term partnerships
    • Monitor market trends and competitors, identifying opportunities to increase market share, and guide the team in execution
    • Ensure adherence to sales policies, procedures, and quality standards across the organization
    • Coach, mentor, and develop the sales team, setting KPIs and fostering a high-performance culture
    • Provide regular performance reports to management with actionable insights for strategic decision-making
    • Lead cross-functional collaboration to align sales strategies with marketing, product, and operations teams
    • Foster accountability, driving ownership and results while offering ongoing feedback and support

    Requirements:

    • 12-15 years of senior sales experience, ideally in air conditioning, home appliances, or related industries
    • Strong network in the KSA market, with a proven ability to build and maintain high-level business relationships
    • Proven leadership experience in managing and developing sales teams, driving performance, and fostering a high performance culture
    • Expertise in negotiating with major accounts, distributors, and retailers, with a focus on long-term partnerships
    • In-depth knowledge of the KSA market, competition, and industry trends
    • Exceptional communication, negotiation, and leadership skills, with a track record of motivating teams to exceed targets
    • Results-driven, able to lead by example and work independently to achieve business goals
    If you're a strong fit for the position, we encourage you to apply by submitting your CV and a brief cover letter outlining your experience and how you can contribute to the company growth in KSA. Send your application to: career@masadubai.com

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East. Alongside an ever-expanding local presence, MASA has a global foot...

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East.

    Alongside an ever-expanding local presence, MASA has a global footprint spanning across 40+ countries.

     

    Hiring for the following Vacancy:

    Position Title: Sales Manager / Senior Sales Manager - KSA Location: Riyadh, KSA Preferred Experience: 7-10 years of senior sales experience, ideally in air conditioning, home appliances, or related industries  

    Responsibilities:

    • Develop and implement sales strategies to expand our brand presence in the KSA air conditioning and home appliances market
    • Achieve and exceed revenue and sales targets
    • Manage and grow the customer base across different number of channels, focusing on fostering strong relationships with distributors, retailers, and key clients
    • Lead contract negotiations and promotions with key customers
    • Monitor market trends and competitors, identifying opportunities to increase our market share
    • Ensure the application of sales policies, procedures, and best practices with quality standards
    • Guide and monitor the sales team, developing KPIs to enhance team’s performance
    • Provide regular sales performance and business development activities reports and analysis to management

    Requirements:

    • 7-10 years of senior sales experience, ideally in air conditioning, home appliances, or related industries
    • Strong network in the KSA market, with proven ability to build and maintain high-level and long term business relationships with customers and clients
    • Experience managing sales teams and negotiating with major accounts, distributors, and retailers
    • In-depth knowledge of the KSA market, competition, and industry trends
    • Excellent communication, negotiation, and leadership skills
    • Results-driven and able to work independently
    If you're a strong fit for the position, we encourage you to apply by submitting your CV outlining your experience and how you can contribute to the company growth in KSA. Send your application to: career@masadubai.com  

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East. Alongside an ever-expanding local presence, MASA has a global foot...

    Posted 3 weeks ago

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East.

    Alongside an ever-expanding local presence, MASA has a global footprint spanning across 40+ countries.

     

    Hiring for the following Vacancy

    Position Title: Marketing Manager - IRAQ Location: Baghdad, Iraq Preferred Experience: 10 years in marketing (including social media, digital, etc)

    Key Responsibilities:

    • Work closely with the marketing team in Dubai, UAE
    • Develop & execute marketing strategies with the marketing team in Dubai, UAE to achieve business objectives
    • Create and execute marketing calendar for online and offline activities in Iraq
    • Collaborate with the creative team in Dubai, UAE to design marketing materials (e.g., brochures, social media posts,
    • and email campaigns).
    • Oversee and execute all marketing campaigns for our brands in Iraq, and monitor closely ROI performance for measurable initiatives using analytical tools where relevant
    • Monitor campaigns online & offline, meet deadlines and complete necessary tasks in line with marketing calendar
    • Promote our company business, products, and service in line with Dubai UAE corporate direction, & guidelines to ensure we preserve brand equity image, & we follow priorities
    • Prepare reports for the Head of Marketing (based in Dubai, UAE) on the progress of marketing activities and results of our campaigns
    • Actively think outside the box to develop new ideas to improve local marketing and our brands exposure
    • Connects with local production houses and agencies for smooth campaign execution in alignment with the Head of Marketing
    • Plan exciting brand activations, whether online, offline, or at events in line with the marketing plans, and calendar
    • Manage budgets efficiently in alignment with Head of Marketing for marketing activities to ensure we are using resources wisely
    • Align with Head of Marketing on the set marketing priorities, goals, KPIs & performance metrics
    • Enhance customer journey touchpoints for a better overall experience, ensure the use of the assigned CRM tool to communicate with customers locally & report back performance
    • Stay updated locally on the latest digital marketing trends and technologies relevant to Masa industry. Monitor closely the competition activities online, and offline then report it to the Head of Marketing.
    • Marketing intelligence and research: Reach out to local research Agency that can work on QUAL, QUAL specific projects (focus groups, surveys) in line with Head of Marketing
    • Collaborate with sales, product, Ecomm, & other departments to align marketing efforts looping in the Head of Marketing in Dubai, UAE
    • Ensure consistent brand messaging across all channels, monitor and protect the company’s brand image in the marketplace

    Skills Required:

    • Experience in leading and executing marketing campaign and ability to think outside the box
    • Strong knowledge of marketing strategies, tools (CRM), and techniques.
    • Very good knowledge of digital marketing platforms, & website analytics tools (e.g., Google Analytics, etc) and keeps up to date with the latest trends and best practices in online marketing and measurement
    • Experience in social media (managing influencers, etc)
    • Skills in planning events with attention to detail
    • Strong adaptability and problem-solving skills
    • Strong ability to manage multiple projects simultaneously
    • Analytical mindset with a focus on data-driven decision-making

    Experience & Education:

    • Master’s / Degree in Marketing or related field
    • 10 years’ experience in marketing (including social media, digital, etc)
    • Has previous experience working with international companies or agencies
    • Communication in English and Arabic is a must
    If you're passionate about driving marketing strategies, collaborating across teams, and contributing to brand growth, we encourage you to apply! Please send your updated Resume to: career@masadubai.com with the subject line “Marketing Manager – Iraq”

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East. Alongside an ever-expanding local presence, MASA has a global foot...

    Posted 3 weeks ago

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East.

    Alongside an ever-expanding local presence, MASA has a global footprint spanning across 40+ countries.

     

    Hiring for the following Vacancy

    Position Title: Accountant Location: Dubai, UAE Preferred Experience: Accounting expertise with operations and compliance (Preference would be given to Immediate Joiners)

    Responsibilities

    • Prepare monthly financial reports as required
    • Manage the month-end and year-end closing processes
    • Maintain the financial schedules including fixed asset schedules, prepaid schedules, and other provision related schedules
    • Manage the complete general ledger cycle, including journal entries, reconciliations and adjustments
    • Oversee the Accounts Payable processes and ensure timely invoice processing and reconciliations
    • Monitor expense allocations, identify discrepancies and ensure expenses are recorded in the correct profit/cost centers
    • Generate invoices for the e-commerce division
    • Reconciliation of cash, payables and receivables
    • Ensure proper archiving of documents as per company policy
    • Ensure inventory reconciliation on a regular basis
    • Process supplier invoices and ensure accurate coding to cost centers
    • Ad hoc reports as required

    Skills required:

    • Proficiency in English
    • Proficiency in Excel
    • Strong analytical skills
    • High attention to detail
    • Strong organizational skills
    • Ability to work under tight deadlines
    • ERP experience (Odoo, Dynamics)
    • Knowledgeable in maintaining accounting policies and procedures

    Experience & Education:

    • A Bachelor's Degree in Accounting/ACCA/ CPA
    Apply now for our exciting accountant role and become a key part of our dynamic team! Please send your updated resume to career@masadubai.com with the subject line "Accountant-Dubai."

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East. Alongside an ever-expanding local presence, MASA has a global foot...

    Posted 1 month ago

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East.

    Alongside an ever-expanding local presence, MASA has a global footprint spanning across 40+ countries.

     

    Hiring for the following Vacancy

    Position Title: Freight Handler Location: Dubai, UAE Preferred Experience: 8-10 years of experience in distribution and logistics

    Responsibilities

    • Overseeing the product from port to port
    • To secure competitive rates with shipping companies, and freight forwarders and ensure timely deliveries
    • Coordinate export and import shipments, prepare necessary documentation, and ensure timely submission to Finance/Logistics Manager
    • Track costs for inbound shipments, update records for final billing, and close job files for Finance
    • Ensure compliance with safety and regulatory standards, including food safety for import/export operations
    • Communicate dispatch details to customers, including airway bill numbers and estimated dates of arrival
    • Coordinate internally with the various teams with implementing solutions to customer complaints.
    • Monitor transport costs, delivery timelines, and performance metrics,
    • Assist with Purchase Order entry and support invoicing processes as required
    • Any other additional tasks from time to time

    Skills & Qualifications:

    • Diploma in Supply Chain Management, Logistics, or Business Administration (preferred but not mandatory)
    • 8-10 years of experience in distribution and logistics
    • Strong knowledge of local and international shipping lines and freight forwarders
    • Exceptional negotiation and communication skills
    • Proficient in data entry, organization, and Microsoft Office (Excel, Word, Outlook)
    • Experience with logistics software (ERP),
    • Proficient in English; Arabic is a plus
    If you're ready to make an impact by streamlining shipping operations, optimizing logistics strategies, and ensuring timely deliveries, we'd love to hear from you.
    Join our team and contribute to our dynamic Logistics Crew!

    MASA Trading is one of the largest brand developers and distributors of Consumer Electronics and Home Appliances in the Middle East. Alongside an ever-expanding local presence, MASA has a global foot...